I already wrote about the letter I received from Generali in “Make it easy to not renew a contract”. It seems this letter is a rich source for a critical guy like me ;-)

One sentence is especially funny (translated to English):

The aforementioned contract has been expired since 2002-08-01 and so we send you a proposal to renew the contract.

Wow, you guys are really fast! It took you only about 4.5 years to notice that. Congratulations!