Comments on: Shouting at your customers http://42dh.com/2007/04/10/shouting-at-your-customers/ to question and improve Wed, 28 Dec 2011 07:54:27 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Daniel Hofstetter http://42dh.com/2007/04/10/shouting-at-your-customers/comment-page-1/#comment-5 Daniel Hofstetter Tue, 10 Apr 2007 17:01:29 +0000 http://42dh.com/2007/04/10/shouting-at-your-customers/#comment-5 Thanks for your comment, Patrice. At least for me it is still shouting even if you look at the uppercased words as titles. But else I agree with your points. Maybe the following email would be better: <pre> Hi John, Welcome to Highrise and thanks for signing up! Your account: https://johndoe.highrisehq.com Your username: johnny Got questions? Get help here: http://www.highrisehq.com/help http://forum.highrisehq.com Thanks again for your business! </pre> Thanks for your comment, Patrice.

At least for me it is still shouting even if you look at the uppercased words as titles. But else I agree with your points.

Maybe the following email would be better:

Hi John,

Welcome to Highrise and thanks for signing up!

Your account: https://johndoe.highrisehq.com
Your username: johnny

Got questions? Get help here:
http://www.highrisehq.com/help
http://forum.highrisehq.com

Thanks again for your business!
]]> By: patrice http://42dh.com/2007/04/10/shouting-at-your-customers/comment-page-1/#comment-4 patrice Tue, 10 Apr 2007 10:32:39 +0000 http://42dh.com/2007/04/10/shouting-at-your-customers/#comment-4 In that context it's more as titles. With mails there is always a bunch of problems: - They should be easy to read - titles are needed - They probably should not be HTML - They shouldn't be too long So all-uppercase in this context serves as a title. This is a valid compromise I'd say. In that context it’s more as titles. With mails there is always a bunch of problems:
- They should be easy to read – titles are needed
- They probably should not be HTML
- They shouldn’t be too long

So all-uppercase in this context serves as a title. This is a valid compromise I’d say.

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